Subscription conditions and rates

PRICES AND DISCOUNTS FOR ANNUAL CLASSES AND 18+ CLASSES

The subscription fee is always mentioned on our website, in the activity. The amount has to be paid by bank transfer one month (unless otherwise stated) after receipt of the payment invitation at the latest. Last-minute subscriptions must also be paid before the activity begins, otherwise you won’t be able to participate.

In addition to the basic rate, there are different discount rates.

The discount rates for our annual weekly classes for children: 
– 10% discount if the participant registers for multiple annual weekly classes in the same school year.
– 10% discount if several children from the same family register for an annual weekly class.
– 30% discount if the participant receives a school allowance.
– 80% discount if the participant has an “activity pass with reduction in and around Ghent” (UiTPAS met kansentarief).

The discount rates for our 18+ series:
– 10% discount if the participant registers for multiple weekly classes in the same semester.
– 30% discount if the participant receives / has children that receive a school allowance.
– 80% discount if the participant has an “activity pass with reduction in and around Ghent” (UiTPAS met kansentarief).

Discounts are not cumulative.

Do you have a limited income but your children do not have a school or study allowance? In that case, please contact inschrijven@circusplaneet.be or 09/228.92.72.

For other activities such as camps, short series, modules, workshops, trainings, community training … prices and possible discounts are mentioned on the website.

The subscription fee includes the physical insurance and civil liability during the guided activities. The insurance has been taken out with Ethias.

INSURANCES

Circus is never without risk. The members of Circusplaneet are insured for personal injury and civil liability through Ethias during the guided activities. Our policy only covers treatments that are reimbursable according to the Riziv nomenclature. For certain treatments there is no intervention (e.g. glasses, fees, osteopathy,…) or the intervention is limited (e.g. dental treatments).The policy doesn’t cover work disability. Adult participants should therefore also check their own insurance policy some additional insurance policies for disability don’t cover acrobatics. The general terms and conditions of the insurance policy can be found here. By registering, you agree not to hold other members of Circusplaneet liable for unintentional circus accidents.

You can download the insurance form that has to be filled in by a doctor (first medical assessment) here. You can send the completed form back to inschrijven@circusplaneet.be or send it to us: Circusplaneet – Drongensesteenweg 146 – 9000 Ghent

CANCEL / UNSUBSCRIBE

You can unsubscribe for annual lessons (25 lessons or more) until the day after the third class (regardless off the number of classes you’ve attended). You only pay an administrative fee of 20 euros and 7 euros for each lesson that has passed (regardless off the number of classes you’ve attended), the remaining part of the subscription fee will be refunded. After the third class cancellations can only be made for medical reasons (see below). You pay an administration fee of 20 euros and 7 euros per class that has already passed. The rest of the subscription fee will be refunded.

You can unsubscribe for 18+ fall/winter or spring/summer classes up to one day after the first class. You pay an administrative fee of 20 euros and 11 euros if you participated at the first class. After the first class, cancellations can only be made for medical reasons (see below). In that case you pay an administration fee of 20 euro and 11 euro per class that has already passed. The rest of the subscription fee will be refunded.

Unsubscribing to a camp is possible up to one month before the start of the camp. You only pay an administrative fee of 20 euros. After that you can only unsubscribe for medical reasons (see below). You pay an administrative fee of 20 euros and 25 euros per day started. The rest of the subscription fee will be refunded.

Unsubscribing for an 18+ training (stage) or freakend is possible up to one week before the start of the training. You only pay an administrative fee of 20 euro. You can only unsubscribe in the week before the training or during the training for medical reasons. In that case you pay an administrative fee of 20 euro and a proportional amount of the subscription fee. The rest of the subscription fee will be refunded.

You can unsubscribe for short 18+ series or modules (less than 7 classes) up to one week before the start of the series of module. You only pay an administrative cost of 10 euro. You can only  unsubscribe in the week before or during the short series or module due to medical reasons. In that case,  you pay an administrative cost of 10 euros and a proportional amount of the registration fee. The rest of the subscription fee will be refunded.

Unsubscribing for community training is not possible.

If you want to unsubscribe from an activity, you have to communicate this by mail to inschrijven@circusplaneet.be before the determined period. Refunds are deposited to the same bank account that payed the registration fee in the first place.

If you unsubscribe for medical reasons, we ask for a doctor’s certificate explaining the reason of unsubscribing. The certificate may be handed over to the desk of Circusplaneet (Drongensesteenweg 146) or sent by post or e-mail.

CIRCUSPLANEET CANCELS

Circusplaneet reserves the right to cancel an activity in case of insufficient subscriptions or force majeure. The subscription fee will then be refunded in full.

If just one or a few classes from a annual weekly class or 18+ series  can not take place due to force majeure, we will inform the participants. The participants will not be reimbursed for this and the lesson will not be moved to a later date. Circusplaneet always does its utmost to let the lesson continue (search for a replacement, search for another local, …).

PRIVACY

If you are involved in Circusplaneet (whether by using our website, following us on social media or participating in our activities) it means that you are entrusting certain personal information to us. We take the safety of this information seriously.

What information does Circusplaneet collect from you?
When you subscribe for one of our activities, we register your name and contact information (or that of the parents) for administrative purposes. In addition, we also ask for your date of birth, and other information to complete the administration of the inscription. The government asks us to keep a statistical record of these data. When you use our website, you agree to the use of cookies.

When you participate in one of our activities, images can be taken there. We do this because we are proud of our work and our people and because we attach great importance to authentic image use in our communication. If someone comes along during the activities of Circusplaneet to take pictures, this will be communicated to the participants and asked if anyone has any objections. If you prefer not to be portrayed, please let us know orally. If you never want to get your picture taken during a circusplaneet activity, you can let us know when you subscribe at inschrijven@circusplaneet.be.
Our performances, festivals and shows fall under the category of public events: almost standard photos are taken here. If you feel uncomfortable with this, you can always let the photographer or one of the Circusplaneet employees know on the day itself.

How do we store and protect your data?
When you subscribe via our website, your data will be stored in our secure data file, which will be stored in the Google Cloud. They are stored there to facilitate the processing and follow-up of future inscriptions. They are protected by the general guarantees of protection offered by Google for its users.
More information about Google and Privacy.

What do we do with it?
We use your contact details standard for administrative purposes. As a participant in one of our activities, you will receive a number of emails related to your inscription: inscription confirmation, payment and practical information, showtime,…
If you report a sports accident, your details will also be passed on to our Ethias insurance fund.
Photos and videos made of you with permission can be used in our communication channels (website, social media, newsletters).

Who has access to your data?
Only our employees have standard access to the personal data of the persons in our database. If you take part in an activity given by a guest lecturer or in collaboration with another organisation, we will also provide him/her with your data.

Both our permanent employees and our guest lecturers and partner organisations contractually undertake to use it only for Circusplaneet activities. Under no circumstances will we pass on your contact details to third parties for commercial purposes.

How can you change your data yourself?
You have the right to access, change or delete your own personal data in our database at any time. To do so, please send us an e-mail at inschrijven@circusplaneet.be. Please note that if you subsequently subscribe again for a course via our website, we will collect certain data from you again (see above).

Do you have any questions about our privacy policy? Feel free to send an email to matthias@circusplaneet.be