FAQ

HOW CAN I SUBSCRIBE TO AN ACTIVITY?

Subscriptions must be made using the online form. You need to fill in a separate form for each participant. Mail to inschrijven@circusplaneet.be or call 09/228 92 72 if you have problems with the subscription.

IS THERE A LIMIT ON THE NUMBER OF REGISTRATIONS (PER CHILD)?

You can register to multiple classes or series, as long as these are different classes (e.g. a multicircus lesson and an acrobatics lesson)? You cannot subscribe to multicircus on Wednesday and Saturday or the 18+ aerial acrobatics series level 1 on Tuesday and Wednesday.
There is also a limit for our summer camps. You can only subscribe for a maximum of 2 summer camps at the start of the registration. If there is still room left one months before the start of the camp, you can register for a third camp.

WHAT IF AN ACTIVITY IS ALREADY FULL?

If you subscribed for an activity via the online form and it appeared to be already fully booked, you will be notified that you are on the waiting list. If it is no longer possible to subscribe via the form, you can always send an email to inschrijven@circusplaneet.be to register for the waiting list. If space becomes available, we will contact you by e-mail. If you do not receive an e-mail, this means that there is no space available, not that we have forgotten you. Once the activity is in full motion (after 3 lessons for 18- or after 1 lesson for 18+), we close the waiting list. No new participants will be allowed, as we want to give the teachers and participants the chance to get to know each other and form a group.
Waiting lists are no longer valid the following year.

WHEN CAN I REGISTER FOR AN ACTIVITY?

Registration for the annual lessons for toddlers, children and teenagers (-18) for 2020-2021 start on May 21 2020 at 10AM for those who already followed a weekly lesson previous school year and their brothers and/or sisters (even if they didn’t follow a weekly lesson yet). Anyone who hasn’t followed a weekly course can register from June 7 2020 at 10 AM.
Registration for our autumn/winter series for 18+ starts on June 14 at 10AM. Registration for our spring/summer series for 18+ will happen in November.
Registration for the community training starts in August.
Subscriptions for camps or other activities happen throughout the year.
The start of subscriptions is always communicated in our newsletter. Register for our monthly newsletter at the bottom of this page so we can keep you updated.

WHEN DOES THE REGISTRATION PERIOD END?

Children can enroll for the annual classes until the 3th lesson. After this point, we close registration and you can’t cancel your subscription any longer. We close registration for the 18+ series after the end of the first lesson. Late registration is not possible: we want to give the teachers and participants the chance to get to know each other and form a group.
Registration for community training stays open all year long.

CAN I CANCEL MY SUBSCRIPTION?

For medical reasons, you can always unsubscribe on presentation of a doctor’s certificate. In other cases, it may or may not be possible depending on when you want to unsubscribe. More information about this can be found in the subscription conditions.

CAN I REGISTER FOR JUST A FEW LESSONS / CAN I GET A DISCOUNT WHEN I AM NOT ABLE TO ATTEND ALL LESSONS?

No, the lessons and series form a whole. You can’t join halfway or only follow part of it. There is no discount for those who can’t attend all classes. For participants who only want to train from time to time, we offer community trainings and short series for children.

I WAS ILL THE DAY OF MY CLASS, CAN I JOIN THE SAME CLASS A DIFFERENT DAY?

No. We work with fixed groups, for children and adults. It’s not possible to switch groups for a single class, even if it is the same class.

CAN I GIVE MY SPOT IN A CLASS TO A FRIEND?

No, you can’t give your spot away to somebody else. If you cancel the registration well in advance, the first one on the waiting list will be asked to enroll for the class. If you stop whilst the class is already well in progress, the free spot will not be offered the somebody else.

WHY CAN’T I RECOVER SOME OF THE SUBSCRIPTION FEE WHEN AN ACTIVITY IS ALREADY WELL STARTED?

We want to give the teachers and participants the chance to get to know each other and grow as a group. That is why we don’t fill places that have come available later on with participants on the waiting list and are thus “lost” places.

WHEN DO THE LESSONS START AND END FOR TODDLERS, CHILDREN AND TEENAGERS (18-)?

We start in the week of September 14, 2020 and end the week of May 17, 2021.

WHEN DO THE LESSONS START AND END FOR 18+ PARTICIPANTS?

The fall/winter series start the week of September 28, 2002 and end the week of December 14, 2020. The exact data of the spring/summer series will be determined in November and subject to any other Corona developments.

WHEN DOES THE COMMUNITY TRAINING START?

The community training starts at the beginning of September and runs until the end of June. For the school year 2020-2021, the first training is on Monday September 7, 2020 and the final one on Friday June 25, 2021.

ARE THERE LESSONS ON HOLIDAYS AND DURING SCHOOL HOLIDAYS?

There are no lessons on public holidays. On bridge days and during extended weekends there are lessons. During the school holidays there is no lesson. On Saturdays following a school week there is always class.

HOW MUCH DOES A CIRCUS LESSON COST?

The price of a lesson, series or other activities is always mentioned in the activity itself and depends on the duration of the class and/or the number of lessons in a series. More information about our rates and discounts can be found in our subscription conditions.

CAN I (OR MY CHILD) TAKE A TEST LESSON?

There are no test lessons provided for weekly classes for toddlers, children and teenagers (18-) because you can cancel your subscription without any cost until the day after the third lesson (more info in our subscription conditions).
For the shorter spring and autumn series for adults, you can’t take a test lesson either.
For short activities (modules for adults, one-time weekend activities, …) no test lesson is possible.

ARE CIRCUS ACTIVITIES TAX-DEDUCTIBLE AS CHILDCARE?

The camps of Circusplaneet are tax-deductible for participants under 12. Circusplaneet provides you a certificate regarding expenses for childcare to add to your personal tax declaration. You need to hold on to this for one year. The weekly lessons are not tax-deductible.

IS PART OF THE CIRCUS LESSONS REFUNDABLY BY THE HEALTH INSURANCE COMPANY?

Yes, most health insurance companies reimburse part of the subscription fee for an annual course or camp. You can have the form of the health insurance company filled in by Circusplaneet. You can give a blank form to the teacher, the secretariat or send it to inschrijven@circusplaneet.be.

CAN MY CHILD WHO IS ONE YEAR TOO OLD/YOUNG ALSO JOIN THE CIRCUS ACTIVITY?

Everyone is unique, everyone is different. But in order to guarantee some homogeneity in the groups, we ask you to respect the age limits of the groups. Only in the case of specialization classes where level takes priority over age, children may not be classified according to age, but this is only done in consultation with the teacher(s).
Children whose year of birth does not correspond to the academic year in which they are enrolled can also choose, in consultation with the teachers, whether to register their child according to the year of birth or the academic year.
Participants aged 16 and older with circus experience can register for the 18+ series.

WHAT TO WEAR FOR THE CIRCUS LESSONS?

For the multidisciplinary lessons, acrobatics lessons and camps, regular sportswear is sufficient. Sports pants, jogging or leggings and a comfortable T-shirt. We work barefoot.
In lessons that include aerial acrobatics, all jewelry, watches, piercings, … must be taken off before a lesson or training begins. In any case it is always better to leave valuables at home.
More specific dress codes depend on your specialisation and will be explained to you by the teacher(s) during the first lesson.

CAN I TAKE A LOOK AT THE LESSON OF MY CHILD?

In order not to disturb the children’s concentration, we ask you not to enter during a lesson. In order to have an idea of what your child is learning, we regularly organise viewing and/or participating lessons and shows. The parents are invited to come and have a look at the first lesson at the end of the lesson.

WHERE CAN I WAIT FOR MY CHILD DURING THE CIRCUS LESSON?

Both in the ‘circusloods’, the ‘circuszaal’ and the ‘circuskerk’ there is a space for parents to wait. In schools where we are a guest (BS De Panda and BS Gilko) you best ask a teacher where to wait.

CAN I DROP OFF MY CHILD EARLY? CAN MY CHILD STAY A LITTLE LONGER?

Teachers are present 15 minutes before the class starts and stay 15 minutes after the end of the class. Sooner or later we cannot guarantee that the location will be open. If there are other lessons before or after, you can of course wait in the foyer. Circusplaneet cannot always guarantee supervision at these times.

WHAT CAN I DO IF I WANT TO REPORT CROSS-BORDER BEHAVIOUR DURING ACTIVITIES OF CIRCUSPLANEET?

Cross-border behaviour such as aggression, bullying and sexual harassment will not be tolerated. To report cross-border conduct, please contact our Integrity Contact Point (API) Nele Callebaut and Stijn Briers at api@circusplaneet.be. They handle every question discreetly and guarantee anonymity. Together with the parties involved, they will look for an appropriate solution in function of the reported incident. The interests of the victim always take precedence.

IS CIRCUS DANGEROUS?

Together with all its members, Circusplaneet works towards a safe circus environment, but of course circus is never without risks. At the entrance of the buildings you will find posted safety regulations, an accident procedure and first aid guidelines that have to be followed when necessary.

AM I INSURED DURING THE CIRCUS ACTIVITIES?

Yes. Circus is never without risks: the subscription fee entails an insurance (through Ethias) for physical and civil liability during the guided activities. Our policy only covers treatments that are reimbursable according to the Riziv nomenclature. For certain treatments there is no intervention (e.g. glasses, honorary fees, osteopathy…) or the intervention is limited (e.g. dental treatments).  The policy doesn’t cover work disability. Adult participants should therefore also check their own insurance policy some additional insurance policies for disability don’t cover acrobatics. You can view the general terms and conditions of our insurance policy here. You can find the special conditions here. Be registering, you agree not to hold any other members of Circusplaneet liable for unintentional circus accidents.

WHAT TO DO IN CASE OF AN ACCIDENT?

The teacher will provide you with a form to be filled in by the doctor who will make the first medical determinations. Afterwards, this form must be returned to Circusplaneet by post, e-mail or it can be handed in person at our desk on the Drongensesteenweg 146. You can download the form at any time.

ARE FRIENDS ALLOWED TO TAKE PART IN A CIRCUS CLASS?

From time to time, Circusplaneet organizes activities where friends are welcome. For regular activities, we cannot accept people who are not subscribed to the activity due to safety and insurance reasons.

Practical

Do you have any further questions? Do not hesitate to contact us at inschrijven@circusplaneet.be or +32 (0)9 228 92 72.